Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
During periods of high demand, processing times may be slightly extended. We appreciate your patience and understanding.
Shipping Within the United States
At this time, Rosebury Baskets ships exclusively within the United States.
Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method. Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors outside of our control.
International Shipping Requests
We do not currently offer standard international shipping through our website.
If you require international delivery, please contact us prior to placing your order at
📧 support@roseburybaskets.com
Our team will be happy to review your request and advise on availability, pricing, and delivery timelines.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information. Please allow up to 24 hours for tracking details to update.
Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. Rosebury Baskets is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
Additional shipping fees may apply for reshipment if an order is returned to us due to address errors.
Delays, Lost, or Damaged Packages
While we strive to ensure timely and secure delivery, Rosebury Baskets is not responsible for delays caused by shipping carriers or circumstances beyond our control.
If your order arrives damaged or is lost in transit, please contact us at support@roseburybaskets.com within 48 hours of delivery so we may assist you.